Took my car in for 2 service and 1 recall. Everyone very friendly. Service good, then not so good, then good again. Car was NOT clean when I picked it up any of the 3 times. I don’t understand that lapse in detail. I highly recommend you amend your service policy to include returning a clean car- both inside and out. Especially when there is a Jax car wash across the street! I did not purchase my Panamera from this dealership but in turn you’d think they’d be happy to keep my service requests as pure profit. I’ll give them one more try.
Great service! John and Kern are outstanding!
I’ve been a Porsche owner for 11 years now. I highly recommend FRED LAVERY, for all your Porsche needs.From there selection of cars, to there top notch service department. Anytime I’ve had a concern, John comes to the rescue. He always has a smile on his face and brightens up my day. Kern is the best mechanic I’ve ever had the pleasure of doing business with.
All the guys in Porsche service are super!! They are very efficient and thorough when they work on my car. I have never had a bad experience and am always pleasantly surprised at the ease of getting my car fixed. I wouldn't go anywhere else!
I am repeat customer to this dealership. Very pleasant sales force and response service manager.
John and the whole Porsche service staff are amazing. Anytime I have had issues with my vehicle they are able to quickly diagnose and repair. The last time I was in, John went above and beyond to get a transmission issue resolved! This level of service will make me a Porsche customer for Life!
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